Auto Insurance Claims: What You Need to Know
We know how stressful being involved in a car accident can be. At Infinity Insurance Agency Inc.(IIA), we help customers every day. You're busy, and dealing with a claim might be the last thing you want to do.
Here’s what to expect and how to get started.
Filing an Auto Insurance Claim
When you get auto insurance through Infinity Insurance Agency Inc., your claim is handled by your insurance carrier (the company that provides the coverage). That’s who takes care of repairs or payments. Every carrier does things a little differently. Some let you report your claim online or through their app. Others may need you to call.
We’re here to help you figure it out.
How to Report an Auto Insurance Claim
Step 1: Find Your Carrier
Check your insurance card or policy paperwork. You’ll see the name of your carrier there.
Step 2: File the Claim
Once you know who your carrier is, go to their website or call them directly. Most of them also have mobile apps. You can check the full list of claim contact numbers and links of carriers that IIA sells below.
Step 3: Have These Details Ready
Before you call or go online, try to have this info ready:
- Policy number
- Date and time of the accident
- What happened (basic facts)
- Photos of any damage, if possible
- Names and contact info of others involved
This helps make the process faster.
If you feel stuck or don’t know what to do next, call us at 1-855-478-3705. We have Spanish bilingual agents ready to help. We understand that you work hard. We’re here to help you get back on the road.
